The right email to the right person.
More than 30 branded email notifications keep guests informed, hotel teams on top of the day and partner operators ready — each switchable and sent instantly or as a digest.
What you get with Email Notifications.
Guest emails
Confirmation, pre-arrival, upsell, receipts, modifications, cancellations, thank-you.
Hotel team emails
New bookings, changes, cancellations, arrivals, pickup and weekly reports.
Operator emails
Each partner operator gets their own booking email.
Your branding
Your logo, colours and hotel details on every email.
Instant or digest
Each role chooses instant alerts or a daily digest.
Pay-at-property wording
Emails change wording automatically when the guest pays at the hotel.
Every step of the stay, covered.
From the confirmation to the thank-you after checkout, guests get clear, branded emails — including a pre-arrival message with upsell offers and a receipt when they pay.
- Booking confirmation and modifications
- Pre-arrival reminder with extras
- Payment receipts and cancellation notices
- Post-stay thank you
See you on 10 October.
Your room is reserved. No payment was taken today — you will pay at the property.
Alerts and reports by role.
Front office, revenue and management each receive what they need: instant new-booking alerts, daily arrivals, pickup reports and weekly summaries.
- Instant alerts or daily digests
- Arrivals, pickup and weekly reports
- Per-role settings
Questions about Email Notifications
How many email notifications are there?
More than 30, covering guests, hotel teams and partner operators.
Are emails branded with my hotel?
Yes. Your logo, colours and details appear on every email.
Can I switch notifications off?
Yes. Each notification can be turned on or off, and each role can choose instant or digest.
Do operators get notified?
Yes. Partner operators receive their own email for each booking of their services.
Are emails sent for pay-at-property bookings?
Yes, with wording that makes clear the guest pays at the hotel.
Which daily reports are included?
Arrivals, pickup and inventory reports, plus weekly summaries.