Questions hoteliers ask us.

Yes. You can use a branded subdomain such as booking.yourhotel.com or your own domain. SSL certificates are issued and renewed automatically.

Yes. The guest flow is built mobile-first, and you can create mobile-only promotions for guests booking on a phone.

Yes. Guests can combine different room types in one stay and pay once, with a single merged summary and taxes shown once.

English, Arabic with full right-to-left layout, French, Russian, Hindi and Spanish.

Yes. Sell your own extras and partner operators' experiences in the same cart, at booking and before arrival.

Yes. Public promotions apply automatically, and private booking codes unlock hidden rates for corporates, agents and groups.

Yes. Pay at property can be offered on the plans you choose, with a card guarantee or without a card.

Yes. It connects to the barrates channel manager, so availability stays in sync with the OTAs.

Yes. The currency is set automatically from the guest's country, and they can switch at any time.

Yes. Guests sign in with a one-time code to see trips, pay balances and add extras.

ARI stands for availability, rates and inventory — the three things a hotel publishes for every room and night.

Yes. Bulk update applies a fixed price, a percentage or an amount across a date range, filtered by day of week, with a preview before you save.

Fields owned by the PMS are locked in the grid so a manual edit never overwrites what the PMS sends.

Yes. Bulk update filters by day of week, so weekend prices can be set across a whole season at once.

Yes. Close and reopen works for the whole hotel or a single room type over any range.

Yes, through the connected channel manager.

No. It applies a direct-only promotion on your website, so your OTA rates stay as they are.

No. You set a floor per night and a maximum discount, and both are enforced on every night.

You choose: keep showing the comparison, or hide the guest card on nights where an OTA beats you.

The major OTAs guests compare with, checked for each night in your horizon.

You choose the horizon, for example the next 30 nights.

Price Match applies a direct-only offer on your own website. Whether that is allowed depends on your own OTA contracts, which you should check.

The engine applies the best eligible promotion for the guest's dates and rooms.

Yes. Create a corporate booking code that unlocks a hidden rate plan only that company can see.

Nine: percentage off, fixed amount, early bird, last minute, long stay, free night, mobile only, multi-room and free room.

Yes. Mobile-only promotions apply to guests booking on a phone.

Yes. Booking codes can have expiry dates and usage limits.

Yes. Promotions can be targeted by guest market and by device.

Rules adjust from your base rates and respect the minimum and maximum you set. Fields owned by a connected PMS stay locked.

Occupancy, lead time and dates such as weekends or events.

No. A floor and ceiling apply to every night.

Yes, each rule can be turned on or off at any time.

Rate changes in goDirects can flow to connected channels through the channel manager, depending on how your channels are set up.

Pricing Studio lets you model and preview a change before publishing; dynamic pricing rules apply adjustments automatically based on conditions.

No. With card guarantee the card is only charged if the guest does not show, under the plan's cancellation policy.

Yes. You choose which plans offer pay at property.

With card guarantee, the saved card can be charged under the plan's cancellation policy.

Yes, once the hotel marks the booking as paid.

It is switched on per hotel and then offered on the rate plans the hotel chooses.

Yes. Guests choose on the payment step; where pay at property is offered it is shown first.

Yes. Events and rooms are sold in the same engine and land in the same admin.

Yes. Group rules support a discount ladder by group size and a free room for every N rooms booked.

Meetings, conferences, weddings, birthdays, anniversaries and dinners — with meeting rooms, packages, celebration packages and catering menus.

Yes. Guests enter the number of people and venues are sorted by fit.

Bookings below the minimum go to an enquiry form instead.

Yes, as event add-ons.

Yes. Operators list their services under your hotel; you control what is approved and shown.

Yes. Pre-arrival upsell offers extras between booking and check-in.

Yes. Each operator receives their own booking email.

Yes. Add-ons reporting shows sales by category and operator.

Yes. Add-ons are priced and taxed by the engine and included in the guest's total.

Yes. Add-ons are included in the total whether the guest pays now or at the property.

Yes. Guests see one loyalty balance across the hotels in your group.

Yes. Points can be applied to the payment.

Yes. Member rates are shown to signed-in guests.

In the guest portal and on the booking page.

By signing in with their email on your booking engine; there is no separate app to install.

Yes. The programme is built into the booking engine, so there is nothing extra to run.

Yes. The group site searches every property and shows each with its own prices.

Yes. Each property keeps its own colours, logo, domain and content.

Yes. Guests see one balance across the hotels in your group.

Yes. My Properties lets authorised staff move between hotels without signing out.

Yes. The group site runs on your group domain with SSL.

Yes. Hotels can be grouped under the brands you run.

Yes. Staff roles give each person access to what they need.

Arrivals, pickup, revenue, bookings and add-ons.

Yes. Each role can choose instant alerts or a daily digest.

Yes. Room status works on phones as well as desktops.

Yes, in one click from the booking.

Yes. Payouts have their own section in the admin.

No. The barrates channel manager is included at no extra cost for hotels using goDirects and Hotaler.

barrates, the channel manager in the Hotaler ecosystem.

barrates lists 50+ OTA and GDS channels, including Booking.com, Expedia, Agoda, Airbnb, Trip.com, MakeMyTrip, Cleartrip, Almosafer and Wego.

Yes — Amadeus, Sabre and Travelport.

Every booking on any channel updates availability everywhere, which is what prevents overbooking.

Yes. Change rates and availability in ARI Studio and they flow to connected channels.

barrates connects with PMS systems including Mews, Cloudbeds, Apaleo and Oracle OPERA Cloud.

Oracle OPERA Cloud through OHIP, with further PMS connections through the barrates channel manager, including Mews, Cloudbeds and Apaleo.

Fields owned by the PMS are locked in goDirects so they are not overwritten.

Yes, bookings flow into the connected PMS.

Talk to us. PMS connections follow international standards so new systems can be added.

Yes. Rates and availability can be managed directly in ARI Studio.

Bookings go into the PMS, and PMS-owned data such as availability is respected in goDirects.

Google's hotel search, where guests compare prices from hotels and OTAs.

With Google Hotels connected, your own website's price can appear alongside the OTAs.

On your goDirects booking engine, with their dates filled in.

Many guests compare hotel prices on Google. Showing your own price there sends them straight to your website.

Yes. When your direct price is the lowest, it stands out in the comparison.

Yes. GA4 and Meta Pixel can be added to every booking page.

Stripe, Tap, Razorpay, PayTabs and Tamara.

Yes, for hotels in India and Singapore.

Yes. Smart routing picks the right gateway for each guest's card and country, with fallback.

Yes — with Tamara buy now, pay later, or pay at the property on the plans you choose.

No. Payments are handled by the gateways; card guarantees are stored securely by the gateway.

Wallets such as Apple Pay are available where the connected gateway supports them.

MCP (Model Context Protocol) is an open standard that lets AI assistants use outside tools. goDirects provides tools for searching availability, holding a room and creating a booking link.

No. The assistant hands the guest a secure link to your booking engine, where they review and pay.

Assistants that support MCP, such as Claude and ChatGPT, can use the goDirects tools.

Yes. Prices come from your booking engine, with taxes included.

Yes. Assistants can look across the hotels in your group.

Holds are short, so inventory is not blocked for long.

An AI agent that answers your hotel's phone, quotes live availability and sends the guest a secure link to book.

80+ languages.

Yes. It quotes the same live availability and prices.

No. It sends the guest a secure link to pay or confirm.

The same policies as your booking engine: prepaid, card guarantee or pay at property.

Yes, it answers 24/7.

Yes. It is built for independent hotels, with onboarding by our team.

No. The booking engine works with your existing website, and a free website builder, Hotaler Build, is coming soon.

Most hotels go live within days.

Yes. Most independent hotels keep OTAs for reach and use goDirects to win more direct bookings.

No. Onboarding is done by our team and the admin is built for hotel staff.

Yes. Prices and payments are set per property.

Yes. Your own extras and partner operators' experiences are sold in the same cart.

Yes, through pre-arrival upsell.

Yes, with celebration packages in Events & MICE.

Yes, on the rate plans you choose.

Yes. Operators list their experiences; you approve what appears.

Yes. Guests can combine different room types in one booking.

Yes. The group site runs on your group domain with every property.

Yes. Bookings and revenue can be viewed across properties.

Yes. Each property can keep its own domain as well.

Yes. Guests see one balance across the group's hotels.

Yes. Sister-hotel search shows other hotels in the group.

Yes. Payments are set per property.

Yes. Occasion, guests, venue and package can be booked online, with enquiries for anything below the minimum.

Yes. Catering menus are priced per person.

Yes, with group rules.

Yes. Celebration packages are shown as tiers with per-person prices.

Yes. Group booking with codes, volume discounts and free rooms per N booked.

Yes. Guests enter the number of people and venues are sorted by fit.

A reservation a guest makes on the hotel's own website, phone line or channel, rather than through an online travel agency.

With Price Match turned on, your direct rate is kept below the cheapest OTA within the limits you set, and members can unlock lower rates.

No. Most hotels keep OTAs for reach and use goDirects to win back repeat and returning guests.

Direct bookings give the hotel the guest relationship, control of the price and data it can use to bring guests back.

A booking engine, pricing tools, events, add-ons, loyalty and connectivity to your channel manager and PMS — in one platform.

Yes — through AI assistants via MCP and by phone with Hotaler Voice.

There is no monthly fee and no setup fee. goDirects charges a small commission only after a booking is confirmed and the guest has paid. Your exact rate is agreed before you start.

Only after a booking is confirmed and the guest has paid. Pay-at-property bookings are invoiced monthly, after guests have paid at your desk.

Yes. Hotels using goDirects and Hotaler connect through the barrates channel manager at no extra cost.

No. There is no setup fee and no monthly subscription.

No. There is no long-term lock-in.

You pay only on bookings that are confirmed and paid.

OTA commissions are commonly 15–25% of room revenue. goDirects charges one of the lowest commissions in the market, and only on direct bookings that are confirmed and paid.

Yes. Reach us on WhatsApp or phone at +971 52 721 1314 or email contact@hotaler.com.

Talk to us — plans for multi-property groups are agreed per group.

goDirects is part of the Hotaler hospitality suite, built in Dubai by the team behind WEENstudio.

ParkLane Tower, Business Bay, Dubai, United Arab Emirates.

goDirects, Hotaler, barrates, Hotaler Voice, Hotaler Digital, Hotaler Ads, Hotaler Meta, Hotaler Build, WEENstudio, VoxGulf and WEENstudio Live.

No. goDirects is built in Dubai and used for hotels in many markets, with currencies, taxes and payments set per property.

A professional voice-over studio in Dubai, established in 2012, and the team behind the Hotaler suite.

Book a demo and we will reply within one business day.

Yes. Each room has its own guests and rate plan, and the whole stay is paid in one checkout.

Totals are calculated on the server and taxes are shown once for the whole stay.

The guest is told before paying, so there are no surprises later.

Multi-room booking is for families and friends booking a few rooms. Group booking adds group rules such as deposits, cut-off dates and volume discounts for larger parties.

Guests can add several rooms in one booking; larger parties are better served by group booking.

Yes. Each room has its own adults and children.

You create a group code with its own rate and rules. Guests or the organiser use the code on your booking page.

Yes. A volume discount ladder applies a higher discount as the number of rooms grows.

Yes. Set one free room for every N rooms booked.

Yes. Group rules support a deposit at booking with the balance before the cut-off date.

Rooms not booked by the cut-off date are released back to general sale.

Yes. Groups can book bedrooms alongside meeting rooms, packages and catering.

A connected set of products for hotels: the goDirects booking engine, the Hotaler marketplace, Hotaler Voice AI phone booking and the barrates channel manager, plus marketing tools — all working from one inventory.

No. Start with the booking engine and add the marketplace, AI phone booking or channel manager when you are ready.

Every channel reads and updates the same availability, so a booking on one channel reduces inventory on all of them.

Hotaler lists only direct hotel listings — no resellers — with the hotel's own price, pay at the property and member rates.

Hotaler Voice answers in 80+ languages.

Yes. Hotaler lists direct hotel listings at the hotel's own price.

Yes — free for hotels on goDirects and Hotaler.

Sell add-ons and experiences at booking and before arrival, offer upgrades, and sell events and group packages online.

Yes. Hotaler lists direct hotel listings only, at your own price, with pay at the property available.

Travel creators share tracked links with their audiences; bookings they drive come straight to your hotel.

Yes. Operators list experiences; you choose which appear in your booking engine.

Holiday packages are listed by licensed package operators on the Hotaler marketplace.

Start with the booking engine and add the other opportunities as you grow.

Licensed tour, activity, transfer and wellness operators. Every application is reviewed by a person.

Yes, applying is free.

In partner hotels' booking engines and on the Hotaler marketplace.

Every booking appears on your payout ledger and is settled to your registered account in your currency.

Yes. Prices can be set by traveller type.

With voucher codes verified on the day.

Licensed holiday operators who pass the application review.

Yes. Set fixed departures, seats and per-person prices, and update availability any time.

Yes. Packages can be marked visa-included, visa-free or arrange-your-own.

Guests pay online at checkout, and earnings are settled to you.

Yes. Packages appear after the application and listings are approved.

Yes, departures and seats can be updated at any time.

Creators send their followers to book your hotel through tracked links, bringing new guests you would not reach otherwise.

No. Genuine engagement matters more than follower count.

Influencers, YouTubers, bloggers and creators. Every application is reviewed by a person.

After each completed stay booked through their link or code.

Yes.

Instagram, YouTube, TikTok, Facebook and blogs.

Hotels in any country. This site has dedicated pages for 70 markets across the Middle East, Europe, South and Southeast Asia, East Asia, Africa, the Americas and Oceania.

Yes. Currencies, taxes, payments and time zones are set per property.

Stripe, Tap, Razorpay, PayTabs and Tamara, depending on the market.

English, Arabic, Hindi, French, Russian and Spanish.

Yes, through the channel manager — including MakeMyTrip, Cleartrip, Almosafer and Wego.

Yes. Prices can be displayed in the guest's own currency.

With a one-time 6-digit code sent to their email. No password is needed.

Yes. Guests can pay what is due from the dashboard, before or during the stay.

Early check-in, transfers, dining, experiences and other extras you offer, including partner operators' services.

Offers shown to guests during their stay — dining, spa and activities — so they spend at your hotel.

Yes. The balance, earnings and member rates are shown in the dashboard.

Yes. Guests see trips across every hotel in your group.

Yes, within the rate plan's cancellation policy.

Yes. A secure link lets the guest pay by card or wallet.

By marking the booking as paid in one click.

Yes, by email automatically.

Yes. Room, add-ons and taxes are calculated together.

Yes, from their guest dashboard.

More than 30, covering guests, hotel teams and partner operators.

Yes. Your logo, colours and details appear on every email.

Yes. Each notification can be turned on or off, and each role can choose instant or digest.

Yes. Partner operators receive their own email for each booking of their services.

Yes, with wording that makes clear the guest pays at the hotel.

Arrivals, pickup and inventory reports, plus weekly summaries.

Yes. The currency is set automatically from the guest's country, and guests can switch at any time.

The hotel's own currency. Converted prices are shown for guidance.

Major world currencies, including AED, SAR, QAR, OMR, BHD, KWD, INR, SGD, USD, EUR and GBP.

Yes. The full total, including taxes and fees, is shown in the selected currency.