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Spain market guide
Guest dashboard

A dashboard guests actually use.

Guests sign in with a one-time code, see every trip, pay their balance online, add extras before arrival and receive offers during their stay โ€” all under your brand.

Guest dashboard1,240 pts
Upcoming ยท in 6 daysDeluxe King Sea View10 โ€“ 12 Oct ยท 2 adults
Balance dueโ‚ฌ307
Pay now
Add to your stay
Early check-inโ‚ฌ35Airport transferโ‚ฌ75Dinner for twoโ‚ฌ89
Signed in with a one-time email code

What you get with Guest Dashboard.

OTP login

A one-time code by email โ€” no password to remember.

My Trips

Upcoming and past stays across every hotel in your group.

Pay the balance online

Guests settle what is due from the dashboard, before or during the stay.

Pre-arrival upsell

Early check-in, transfers, dining and experiences, offered before arrival.

In-stay marketing

Offers for dining, spa and activities while the guest is at the hotel.

Loyalty points

Balance, earnings and member rates in one place.

Outcomes

What changes for your hotel.

More revenue per stayUpsells and in-stay offers add to every booking.
Fewer calls to receptionGuests change, pay and add extras themselves.
Guests who returnPoints and member rates visible every visit.
How it works

How Guest Dashboard works.

  1. 1

    Guest books

    Confirmation email with a link to the dashboard.

  2. 2

    Signs in with a code

    One-time code by email, no password.

  3. 3

    Adds and pays

    Extras before arrival, balance paid online.

  4. 4

    Enjoys the stay

    In-stay offers and points after checkout.

OTP login

Sign in with a code, not a password.

Guests enter their email and receive a 6-digit code. It expires after a few minutes, so there is no password to forget or leak.

  • One-time email code
  • Works across your group
  • No app to install
Sign in to your stayWe emailed a 6-digit code to sโ€ขโ€ขโ€ข@mail.com
48291
Verify & sign inNo password needed ยท code expires in 10 minutes
Upsell & in-stay

The right offer at the right moment.

Before arrival, guests add early check-in, transfers and experiences. During the stay, dining, spa and activity offers keep them spending with you โ€” not with someone down the road.

  • Pre-arrival upsell window
  • In-stay offers for dining, spa and activities
  • Partner operators' experiences included

Your stay

Deluxe King Sea View ยท 2 nightsFlexible rate with breakfast
โ‚ฌ491
Fun dive, 2 tanks Partner operatorPer person ยท Sat morning
โ‚ฌ84
Airport transferPrivate car
โ‚ฌ75
Taxes and feesVAT, municipality, tourism fee
โ‚ฌ124
Total
โ‚ฌ774
Payments

Balance paid before the guest reaches the desk.

Guests on pay-at-property or deposit bookings can pay what is due from the dashboard. Reception sees the booking as paid and check-in takes minutes.

  • Pay the balance online
  • Receipt emailed automatically
  • Reception sees the status instantly
Front desk ยท Booking GD-24817Pay at property
Room ยท 2 nightsDeluxe King Sea View
โ‚ฌ491
Add-onsAirport transfer
โ‚ฌ75
Balance dueTaxes included
โ‚ฌ614
Send payment linkMark as paid
Receipt emailed to the guest automatically
In detail

Guest Dashboard, explained.

Why a guest dashboard matters

Most guest questions after booking are simple: what did I book, what do I owe, can I add breakfast, can I change the date. A dashboard answers them without a phone call โ€” and turns each visit into a chance to sell something the guest actually wants.

Upsell vs in-stay marketing

Upsell happens before arrival, when guests plan their trip: early check-in, transfers, dinner reservations, experiences. In-stay marketing happens while they are at the hotel: spa slots, dining offers, activities for tomorrow. Both work best when they are relevant and easy to buy.

FAQ

Questions about Guest Dashboard

How do guests sign in?

With a one-time 6-digit code sent to their email. No password is needed.

Can guests pay their balance online?

Yes. Guests can pay what is due from the dashboard, before or during the stay.

What can guests buy before arrival?

Early check-in, transfers, dining, experiences and other extras you offer, including partner operators' services.

What is in-stay marketing?

Offers shown to guests during their stay โ€” dining, spa and activities โ€” so they spend at your hotel.

Can guests see their loyalty points?

Yes. The balance, earnings and member rates are shown in the dashboard.

Does the dashboard work for hotel groups?

Yes. Guests see trips across every hotel in your group.

Can guests cancel from the dashboard?

Yes, within the rate plan's cancellation policy.

See goDirects on your own hotel.

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