Selling hotel add-ons and experiences: a practical guide
Breakfast, transfers, diving, desert tours — how to sell extras with the room and work with local operators.
The room is only part of the stay. Extras raise the value of every booking and make the stay better for the guest.
What sells
- Breakfast and dining
- Airport transfers
- Early check-in and late check-out
- Spa and wellness
- Local experiences: tours, diving, desert safaris
When to sell
Offer extras during booking, then again before arrival. Guests plan their trip in the days before they travel — a pre-arrival offer arrives at the right time.
Work with local operators
You don’t have to run every activity yourself. Local operators can list their experiences in your booking engine; you approve what appears, and they are notified of their bookings. See experience operators.
Price it right
Every add-on should be priced and taxed by the booking engine and included in the guest’s total — whether they pay now or at the property. See add-ons.
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