Now bookable through Claude, ChatGPT and AI phone bookingLearn more
You're viewinggoDirects Vietnam
Vietnam market guide
Now bookable through AI assistants

Turn your website into your best-selling channel.

Direct booking for hotels in Vietnam — rates in VND with each guest's own currency shown, pay at property with or without a card, VAT and service charge in the total, and booking in English, Russian.

No monthly fee and no setup fee Live in days, not months Your brand, your domain, your data

Trusted by hotels and resorts

  • Oceanic Khorfakkan Resort & Spa
  • Hotel Holiday International
  • Marbella Resort
  • Al Badayer Retreat
  • Sharjah National Hotels
  • Oceanic Khorfakkan Resort & Spa
  • Hotel Holiday International
  • Marbella Resort
  • Al Badayer Retreat
  • Sharjah National Hotels
The cost of OTA commission

Every booking that comes direct is commission you keep.

OTAs take a share of every booking they send. See what that adds up to for your hotel, and what moving part of it to your own website is worth, year after year.

OTA commission you pay today, per year
VND 42,684.5M
Still paid to OTAs VND 29,879.1MKept by your hotel VND 12,805.3M
Moving 30% of OTA bookings direct keeps VND 12,805,340,625 every year
Every monthVND 1,067.1M
Over 5 yearsVND 64,026.7M
Room nights booked direct11,292
Show me this for my hotel

An estimate from the numbers above, calculated on our server. It shows commission you no longer pay to OTAs; goDirects charges only on confirmed, paid direct bookings. See pricing.

Price MatchYour site stays below the cheapest OTA, so guests have a reason to book direct.
AI and GoogleAI assistants and Google Hotels send guests to your own booking page.
Loyalty and member ratesReturning guests book direct for member prices and points.
AI phone bookingCalls in 80+ languages turn into bookings with a link.
New in goDirects · AI Visibility

What does AI tell your guests?

Guests now ask Google AI, ChatGPT and Claude where to stay and how to book. goDirects checks what they hear about your hotel, scores how ready you are for AI bookings every morning, and tells your team exactly what to fix so the AI sends guests to your own booking page.

  • See every answer. Did the AI name you, where did it send the guest, which price did it quote?
  • Fix what matters. A short fix list, each fix with an owner: you, your website team or goDirects.
  • Built in, included. Part of your booking engine, with no monthly fee.
Why goDirects

Five things no other booking engine does the same way.

Each one is built in, switched on from your admin, and works on every property you run.

Your direct rate, always the lowest.

Price Match scans OTA rates for the next 30 nights and keeps your website below the cheapest one, within limits you set. Guests see the comparison on the booking page — and the reason to book direct.

  • Floor per night, max discount and horizon controls
  • Skip low-inventory nights; hide the widget when an OTA wins
  • Direct funnel stats: shown, clicked, revenue
  1. 1Checks OTA rates for the next 30 nights
  2. 2Applies your floor and maximum discount
  3. 3Shows guests why direct is cheaper
Floor per nightVND 5,950,000
Beat OTA byVND 175,000
Max discount15%
Horizon30 days
Skip if total rooms ≤2
30/30 nights below OTA

Show up where guests already ask.

Your rates and availability are exposed to AI assistants through MCP, so a guest planning a trip in Claude or ChatGPT can check dates, hold a room and finish the booking on your website.

  • Search, hold and booking link tools for AI assistants
  • Rates and availability from the same inventory as your website
  • WhatsApp click-to-chat on every booking page
  1. 1A guest asks an AI assistant
  2. 2It checks your live rates and holds a room
  3. 3The guest pays on your own site
Any sea-view rooms at Seaview Resort, 10–12 Oct, 2 adults?
Yes. Deluxe King Sea View from VND 7,343,000 a night with breakfast, free cancellation until 8 Oct. Want me to hold it?
Hold it.
Held for 15 minutes. Finish your booking here: booking.yourhotel.com/…

Let guests pay when they arrive.

Offer pay at property on any rate plan — with a card guarantee, or with no card at all. Terms come from the plan's own cancellation policy, the desk collects, and admin marks the booking paid in one click.

  • Card guarantee: nothing charged unless the guest no-shows
  • No-card mode for markets and segments that expect it
  • Confirmation, pre-arrival and hotel emails switch wording automatically
  1. 1Guest picks pay at the property
  2. 2Card kept as a guarantee, or no card
  3. 3The desk collects; admin marks it paid
Choose how to pay
Pay at the propertyNothing charged today. Card kept as guarantee.
Pay nowCards, wallets and buy now, pay later.
Booking confirmed · VND 0 charged today

A booking engine that answers the phone.

Hotaler Voice answers your hotel's calls around the clock, in the caller's language. It checks live rates and availability from the same inventory as your website, holds the room while the guest decides, and sends a booking link that opens straight at payment — so phone enquiries become direct bookings instead of missed calls and OTA bookings.

  • Every call answered, 24/7 — no hold time, no voicemail
  • Live rates, availability and policies during the call
  • Room held on the call; booking link to pay and confirm
  • Arabic and English, with 80+ languages
  1. 1Call answered in the caller’s language
  2. 2Live rates and a room held on the call
  3. 3A booking link to pay and confirm
See AI phone booking
Incoming call · answered in 1 ring00:48
Hi, do you have a family room for three nights from Friday?
Yes. The Family Suite is VND 9,660,000 a night with breakfast, free cancellation until two days before. Shall I hold it for you?
Yes, please.
Done — it's held for you. I've sent a booking link to your phone to pay and confirm.

Short stays and long stays, one engine.

Serviced and hotel apartments sell nights and months from the same website. Guests see a fixed monthly price and pay the first month and a security deposit online; longer and yearly stays arrive as requests. Notice period, free cancellation and deposit return time are all set by you.

  • Nightly bookings work like hotel rooms
  • Fixed monthly price; first month + deposit at booking
  • Your notice, cancellation and deposit rules
  1. 1Nightly or fixed monthly price
  2. 2First month and deposit paid online
  3. 3Longer stays arrive as requests
See apartment booking
Apartment stay1 Nov – 1 Feb · 3 months
By the nightBy the monthYearly · request
Two-Bedroom ApartmentFixed monthly price · instant booking
VND 66,500,000/month
Weekly cleaningAdd-on
VND 2,800,000/month
Due todayFirst month + security deposit
VND 104,300,000
Notice periodFree cancellation until 10 days before move-in
15 days
3 months · 2 guestsVND 104,300,000 todayContinue
One platform

What usually takes five tools, in one booking engine.

Most hotels stitch together a booking engine, a rate shopper, a channel manager, a call centre and a pile of email for groups and events. goDirects puts it all on one inventory, under your brand.

goDirectsThe usual setup
Price Match against the OTAs Built in, runs every day A separate rate-shopping tool
Bookable in AI assistants, with AI Visibility Built in Rarely offered
AI phone booking in 80+ languages Hotaler Voice, same inventory A call centre or missed calls
Events, weddings and MICE booked online Packages, halls, menus, deposits Email threads and PDFs
Group bookings with a discount ladder Online, with complimentary rooms Quotes by email
Add-ons marketplace with partner operators Per night, per guest, taxed A basic upsell box
Channel manager for 50+ OTAs and GDS barrates, one inventory Another subscription
Pay at property, with or without a card Per rate plan Prepaid only
What you pay Only on confirmed, paid bookings Monthly fee and setup fee
How guests book

Every step of the guest booking, on your own site.

The same flow goDirects hotels run today, from the first price to the final summary. Your site carries your own brand, rooms, rates and offers.

Best price, side by sideA best-price card puts tonight's direct rate next to the OTAs, with the member price below.
Several rooms, one bookingEach room keeps its own guests and room type, with one hold timer and one summary.
Upgrades and add-onsOffer a better room for a small extra per night, and extras like breakfast picked night by night.
Group booking with a discount ladderThe group discount grows with the room count, with a complimentary room for every 10 booked.
Celebration packagesPer-person wedding and party packages with complimentary guests built in.
Pick the hall and the setupTheatre, classroom, U-shape or banquet with the capacity of each, and a seating preview for the guest count.
Platform

One platform. Six ways it earns its place.

Everything in your hotel admin, organised by what it does for you.

01

Booking engine

Guests see the full price, taxes included, before they pay.

A fast, branded guest flow on your own domain, with taxes and totals shown up front.

  • Price calendar
  • Multi-currency
  • Promo codes
  • Featured offers
  • Add-ons cart
  • Pay now / at property
  • Apartment stays
  • Guest portal
  • Google Hotels
See the booking engine
02

Revenue & pricing

Change a season across every room in one step.

ARI Studio, Price Match, Pricing Studio and dynamic rules — control from one grid.

  • ARI Studio
  • Seasons & dates
  • Restrictions
  • Price Match
  • Dynamic pricing
  • Derived rate plans
  • Meal plans
  • Booking codes
See ARI Studio
03

Events & MICE

Planners book a hall, menu and deposit online.

Sell meeting rooms, packages, celebrations and catering the same way you sell rooms.

  • Meeting rooms
  • Event add-ons
  • Packages
  • Celebration packages
  • Catering menus
  • Group rules
See Events & MICE
04

Groups & multi-property

One search shows rooms across all your hotels.

One group site, one search across every property, brands and domains managed together.

  • My Properties
  • Group landing
  • Brands
  • Group domain
  • Sister-hotel search
See groups
05

Operations

Bookings, staff and housekeeping in one admin.

Run the day from the same admin: bookings, guests, staff, housekeeping and reports.

  • Bookings
  • Guests
  • Staff & roles
  • Housekeeping
  • Reports
  • Payouts
  • Notifications & digests
  • Loyalty program
See operations
06

Connect

One inventory for your site, OTAs, AI and phone.

Fits the systems you already run, and the assistants your guests already use.

  • Channel manager
  • PMS connections
  • Google Hotels
  • GA4 & Meta Pixel
  • AI assistants (MCP)
  • Hotaler Voice
  • WhatsApp
See integrations
Ecosystem

Four ways guests book. One inventory.

Your booking engine, the Hotaler marketplace, AI phone booking and the barrates channel manager share the same rooms, rates and availability — so every channel sells the same stay and nothing is double-booked.

  • goDirects booking engine on your own website
  • Hotaler — a direct-only hotel marketplace
  • Hotaler Voice — AI phone booking in 80+ languages
  • barrates — 50+ OTA and GDS channels in sync
See the ecosystem
Booking EnginegoDirects
Hotaler OTAhotaler.com
AI Phone Bookingvoice.hotaler.com
Channel Managerbarrates.com
ARI Studio

Every room, every rate, one grid.

Rates, availability and restrictions for all rooms on a single screen. Bulk-update by day of week, apply seasons and special dates, close or reopen the hotel over a range — and see who changed what in History.

  • Fixed, % or amount adjustments on base rates, with preview
  • Min stay, closed to arrival / departure, stop-sell
  • Derived plans follow their parent automatically
  • PMS-owned fields are locked, so nothing is overwritten
Bulk update by day of weekSeasons and special datesFull change history
ARI Studio · Flexible RateRatesAvailabilityBulkSeasons
Holiday season · 15–19 Oct
RoomFri 10Sat 11Sun 12Mon 13Tue 14Wed 15Thu 16
Deluxe King9501,0509509509501,2501,250
Deluxe Twin595650595595595790790
Premium King750820750Closed750980980
Sea View Villa1,9002,1001,9001,9001,9002,4502,450
Saved · rates updated for 4 roomsJust now · by Revenue team
Promotions

Promotions that fit how guests actually book.

Nine promotion types, each with its own rules, and the engine applies the best one for the guest. Featured offers put the deal on the booking page before the guest searches.

  • Percentage or fixed amount off
  • Early bird and last minute
  • Long stay, free night, buy N get one free
  • Mobile-only and multi-room
  • Member rates for signed-in loyalty guests

When a guest qualifies for more than one offer, the engine applies the best one for them.

Featured offers on the booking page

Last-minute deal20% off when you book within 24 hours
Active
Early birdUp to 25% off when you plan ahead
Active
Stay 3, pay 2An extra night free on 3-night stays
Active
Weekend getaway15% off all suites
Active
Best offer applied for this guest: Stay 3, pay 2VND 19,950,000VND 13,300,000
Events & MICE

Events & MICE, sold direct.

Meeting rooms, weddings, celebrations and catering usually live in email threads and PDFs. goDirects puts them in the same booking engine as your rooms: guests and planners see spaces, packages and menus, and book with the rules you set.

Group rules handle minimum spend, deposits and lead times. Bookings land in the same admin as everything else.

Explore Events & MICE
Meeting roomsCapacity by layout, hourly or daily, with AV add-ons.
PackagesDay-delegate, residential and half-day bundles.
Celebration packagesWeddings, birthdays, anniversaries with set menus.
Catering menusCoffee breaks, buffets and plated menus per head.
Event add-onsStage, décor, photography, transfers.
Group rulesDeposits, cut-off dates, minimum numbers.
Choose the hall and setupTheatre, classroom, U-shape or banquet, with capacity for each
Pick a package and menuCelebration packages with complimentary guests, menu upgrades
Add servicesCoffee breaks, meals, AV and equipment
Pay the deposit onlineBalance at the venue, everything in your admin
Global

Built for hotels anywhere.

Currencies, taxes, time zones and payment methods are set per property, so a resort in the Gulf and a city hotel in Europe run on the same platform without workarounds.

Multi-currencyPrices in each guest's own currency
Per-property taxVAT, city and tourism fees — inclusive or on top
Smart routingThe right gateway by card and country
Your domainBooking engine on your domain, SSL issued automatically

Payments

StripeTapRazorpay · India & SingaporePayTabsTamaraApple PayGoogle PayPay at property

Connectivity

Channel manager — 50+ OTAs & GDSOracle OPERA (OHIP)Google HotelsHotaler marketplace

AI & marketing

Claude & ChatGPT (MCP)Hotaler VoiceGA4Meta PixelWhatsApp
Add-ons marketplace

An add-ons marketplace, not just an upsell box.

Sell your own extras — early check-in, breakfast, transfers — and let outside operators list theirs: dive centres, desert tours, spa partners. Operators get their own portal to manage listings and see bookings; you set what's approved and what's shown.

Every add-on is priced by the engine, taxed correctly and included in the guest's total — whether they pay now or at the property.

  1. 1Operators list extras in their own portal
  2. 2You approve what guests see
  3. 3Guests add them at booking, taxed in the total

Your stay

Deluxe King Sea View · 2 nightsFlexible rate with breakfast
VND 14,686,000
Fun dive, 2 tanks Partner operatorPer person · Sat morning
VND 2,520,000
Airport transferPrivate car
VND 2,240,000
Taxes and feesVAT, municipality, tourism fee
VND 3,696,000
Total
VND 23,142,000
White-label

Your brand, front and centre.

goDirects runs under your name: your logo, colours, photography and domain. Guests never see ours. Emails carry your branding too, from confirmation to pre-arrival.

  • Custom domain or branded subdomain, SSL included
  • Room descriptions, amenities, hero content and offers from your admin
  • Group sites with per-brand identity
Pricing

You pay only when a guest has booked and paid.

No monthly subscription, no setup fee, no lock-in. A small commission only after a booking is confirmed and paid — one of the lowest in the market.

  • Channel manager included
  • Nothing to pay before your first paid booking
  • Onboarding and support by real people
1Register2Set up in sandbox3Go live4Pay only on paid bookings
See the full comparison

goDirects vs OTAs vs subscription booking engines — side by side.

See pricing
FAQ

Questions hoteliers ask us.

What is goDirects?

goDirects is a direct booking platform for hotels by Hotaler. It combines a booking engine, rate and inventory control, OTA price match, promotions, events and MICE, add-ons, loyalty and connections to channel managers, PMS and AI assistants.

Who is goDirects for?

Independent hotels, resorts, hotel groups and event venues that want more bookings on their own website.

Can guests book my hotel through AI assistants?

Yes. goDirects exposes live availability, room holds and booking links to AI assistants through MCP, and Hotaler Voice handles phone bookings.

How quickly can we go live?

Most hotels go live within days of sharing their rooms, rates and policies.

Blog

Guides on going direct.

All articles

AI in Hospitality · October 5, 2026

AI readiness checklist for independent hotels

Nine-point AI readiness checklist for independent hotels: direct booking links, live rates via MCP, llms.txt, schema, honest rate names and correct AI answers.

See goDirects on your own hotel.

A 30-minute walkthrough using your rooms, rates and policies — not a generic demo.

  • Guest booking flow on your brand
  • ARI Studio and Price Match with your rates
  • Events & MICE, loyalty and add-ons
  • Connectivity to your PMS and channels

We reply within one business day. No mailing list.