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Vietnam market guide
Pricing

You pay only when a guest has booked and paid.

No monthly subscription. No setup fee. No lock-in. goDirects earns a small commission on a booking only after it is confirmed and the guest has paid โ€” one of the lowest in the market. And the channel manager is included, free.

When you pay goDirectsPer booking
Guest booksNothing charged to the hotel
VND 0
Guest paysOnline, or at your reception
VND 0
Stay confirmed and paidThe booking is complete
VND 0
Small fee on that bookingOnly now โ€” and only on this booking
Fee
No monthly fee ยท no setup fee ยท no lock-in

Everything included. Nothing to unlock.

AI Visibility

A monthly check of what Google AI, ChatGPT and Claude tell guests, a readiness score every morning, fixes and a monthly report.

Booking engine and guest dashboard

Your branded booking engine, multi-room and group booking, OTP guest dashboard, upsell and in-stay offers.

Channel manager โ€” free

Connect to OTAs and GDS through the barrates channel manager at no extra cost.

Revenue tools

ARI Studio, Price Match, dynamic pricing, promotions and booking codes.

Events, groups and add-ons

Meeting rooms, celebrations, group rules, add-ons and partner operators.

AI and payments

Bookable through AI assistants; Stripe, Tap, PayTabs, Tamara, Razorpay in India and Singapore, and pay at property.

Onboarding and real support

We set you up. Reach us on WhatsApp, phone or email โ€” real people.

Outcomes

What changes for your hotel.

Zero cost until you earnNo subscription, no setup fee, nothing before your first paid booking.
One low rate, no surprisesA small commission on confirmed, paid bookings โ€” nothing else.
Connect everything, freeChannel manager included; OTAs, GDS and PMS connected without extra subscriptions.
How it works

How pricing works, step by step.

  1. 1

    Register free

    Create your account โ€” no card, no setup fee.

  2. 2

    We set you up

    Rooms, rates, payments and your channel connections.

  3. 3

    Guests book and pay

    Online, or at your reception for pay-at-property stays.

  4. 4

    Small fee on that booking

    Only on confirmed, paid bookings. Pay-at-property bookings are invoiced monthly.

Compare

Compare what hotels really pay.

Most hotels pay three ways at once: OTA commission, a booking-engine subscription and a channel-manager subscription. goDirects replaces the subscriptions with one small fee โ€” charged only when you have actually been paid.

goDirectsTypical OTATypical subscription booking engine + channel manager
Monthly subscriptionNoneNoneYes โ€” every month, bookings or not
Setup feeNoneNoneOften
When you payOnly after a booking is confirmed and the guest has paidOn every bookingEvery month, plus payment fees
RateSmall commission โ€” one of the lowest in the marketCommonly 15โ€“25% of room revenueFixed fees regardless of results
Channel managerIncluded freeNot includedUsually a separate subscription
ContractNo lock-inOTA contract termsOften 12 months or more
Guest relationship and dataYoursShared with the OTAYours
Open distribution

Unlocking the distribution monopoly.

For years, hotels have paid separate subscriptions to channel managers, GDS connections, PMS interfaces and distributors โ€” just to reach their own guests. goDirects includes the channel manager free and connects your booking engine, the Hotaler marketplace, OTAs, GDS and your PMS without stacking new monthly fees.

  • Channel manager included at no cost
  • 50+ OTA and GDS channels through barrates
  • PMS connectivity, including Oracle OPERA Cloud
  • Hotaler marketplace listing at your own price
Rates, availability and restrictions in sync
Support

Talk to real people.

We onboard every hotel ourselves and stay reachable afterwards. WhatsApp or call +971 52 721 1314, or email contact@hotaler.com.

  • WhatsApp and phone: +971 52 721 1314
  • Email: contact@hotaler.com
  • Onboarding done by our team
NotificationsInstant & daily digest
New bookingDeluxe King ยท 10 โ€“ 12 Oct ยท Pay at property
now
Add-on soldAirport transfer ยท partner operator notified
5m
Arrivals reportDaily digest sent to front office
7:00
Price Match recalibratedDirect rate below OTAs across the horizon
1h

How the commission works

goDirects charges a small commission on each booking โ€” and only after that booking is confirmed and the guest has paid. There is no monthly subscription and no setup fee, so if you have no bookings, you pay nothing.

Your exact rate is agreed with you before you start and is one of the lowest in the market. Book a demo and we will show you the numbers for your hotel.

Pay-at-property bookings

When a guest pays at your reception, the money comes to you directly. The goDirects fee for those bookings is collected through a simple monthly invoice, after the guests have paid.

Why the channel manager is free

A channel manager should not be a toll you pay to reach your own guests. Hotels using goDirects and Hotaler connect to OTAs and GDS through the barrates channel manager at no extra cost โ€” one inventory across every channel.

What you never pay for

No setup fee, no monthly subscription, no channel-manager subscription, no charge for updates and new features, and no charge for support.

Sandbox

Set up in sandbox while we review.

Build your booking engine today. Go live the moment you are approved, usually within 24 hours.

  1. RegisterFour short steps: your account, region and pricing, business details, first property. Your trade licence can wait.
  2. Set up in sandboxYour admin opens straight away. Add rooms, rates, branding, content and payment details.
  3. ApprovalThe goDirects team reviews your account, usually within 24 hours.
  4. Go liveApproved and set up? Press Go Live. Bookings and payments open at once.

Ready in sandbox

  • Full admin dashboard
  • Rooms, rates, meal plans and add-ons
  • Branding and content
  • goDirects app on desktop and mobile, with alerts
  • 24x7 support by in-app chat, WhatsApp and phone

Opens when you go live

  • Guest bookings and room holds
  • Online payments
  • Your public booking website and search
  • Channel manager sync with your OTAs

Bookings and payments stay blocked on our servers until you go live, not just hidden on screen.

Start today, not after approvalSet up rooms, rates and branding while we review, instead of waiting.
Go live in one clickApproved and set up? Press Go Live and start selling the same day.
Safe to experimentNothing reaches guests until you are live: no accidental bookings or charges.
Learn the system firstExplore the dashboard, install the goDirects app and get alerts working first.
Support from day oneHelp by in-app chat, WhatsApp and phone, 24x7, while you set up.
Can guests book during sandbox?

No. Guest bookings, room holds and online payments are blocked until your account is approved and you press Go Live. The block is enforced on our servers.

Is my setup kept when I go live?

Yes. It is the same account. Your rooms, rates, branding and content go live exactly as you set them up.

How long is the review?

Usually within 24 hours. It is a manual review by the goDirects team.

Do I need my trade licence to register?

No. You can register and set up without it. The trade licence is needed before you go live.

Does the channel manager sync during sandbox?

No. Channel manager sync with your OTAs starts when you go live.

Register your hotel goDirects by Hotaler ยท approval is reviewed by our team
FAQ

Questions about Pricing

How much does goDirects cost?

There is no monthly fee and no setup fee. goDirects charges a small commission only after a booking is confirmed and the guest has paid. Your exact rate is agreed before you start.

When exactly do I pay?

Only after a booking is confirmed and the guest has paid. Pay-at-property bookings are invoiced monthly, after guests have paid at your desk.

Is the channel manager really free?

Yes. Hotels using goDirects and Hotaler connect through the barrates channel manager at no extra cost.

Is there a setup fee or monthly subscription?

No. There is no setup fee and no monthly subscription.

Is there a contract lock-in?

No. There is no long-term lock-in.

Do I pay for cancelled bookings?

You pay only on bookings that are confirmed and paid.

How does this compare with OTA commission?

OTA commissions are commonly 15โ€“25% of room revenue. goDirects charges one of the lowest commissions in the market, and only on direct bookings that are confirmed and paid.

Is support included?

Yes. Reach us on WhatsApp or phone at +971 52 721 1314 or email contact@hotaler.com.

Do groups pay differently?

Talk to us โ€” plans for multi-property groups are agreed per group.

Can guests book during sandbox?

No. Guest bookings, room holds and online payments are blocked until your account is approved and you press Go Live. The block is enforced on our servers.

Is my setup kept when I go live?

Yes. It is the same account. Your rooms, rates, branding and content go live exactly as you set them up.

How long is the review?

Usually within 24 hours. It is a manual review by the goDirects team.

Do I need my trade licence to register?

No. You can register and set up without it. The trade licence is needed before you go live.

Does the channel manager sync during sandbox?

No. Channel manager sync with your OTAs starts when you go live.

See goDirects on your own hotel.

A 30-minute walkthrough with your rooms, rates and policies.

Book a demo