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Vietnam market guide
Resorts

Sell the whole stay, not just the room.

Diving, tours, spa, transfers, meal plans and celebrations sold with the room, at booking and before arrival, so more of the guest's holiday budget stays with you.

Built for resorts.

Meal plans

Breakfast, half board, full board and all-inclusive per room and rate plan.

Experiences

Partner operators list diving, tours, spa and activities under your resort.

Transfers

Airport, boat and inter-city transfers added at booking.

Celebrations

Weddings, honeymoons and anniversaries as packages.

Multi-room and groups

Families and friends book several rooms in one go; larger groups get a quote.

Guests' currency

International guests see prices in their own currency.

Is this for you?

For resorts where the room is only part of the holiday.

Resort guests spend on meals, activities and transfers. If those are not in your booking flow, they are booked somewhere else.

Not quite your property? Boutique HotelsMICE Venues
  • Guests book meal plans or all-inclusive stays
  • Activities, diving, spa or tours are a big part of the stay
  • Guests need transfers from the airport or by boat
  • You host weddings, honeymoons and celebrations
  • Families and groups book several rooms together
  • Most guests come from abroad
How it works

How resorts get started.

  1. 1

    Map the stay

    Rooms, meal plans, packages and the experiences guests ask for.

  2. 2

    Invite partners

    Dive centres, tour and spa partners list their activities for your approval.

  3. 3

    Go live

    Booking engine on your domain, Google Hotels and your channel manager.

  4. 4

    Sell before arrival

    Pre-arrival messages and the guest dashboard offer extras.

One booking, start to finish

One resort booking, from search to sunset cruise.

How a family holiday becomes one direct booking with everything in it.

  1. Book

    Two rooms, one booking

    A family books two rooms together with multi-room booking.

  2. Board

    Half board for everyone

    The meal plan is added per room, with child prices.

  3. Arrive

    Airport transfer

    A transfer added at checkout, priced per booking.

  4. Before arrival

    A message with extras

    Pre-arrival emails offer diving, spa and tours.

  5. On holiday

    Experiences, already paid

    Partner activities booked in advance, in the same cart.

Partners

Local partners, one checkout.

Dive centres, tours and spa partners list their experiences under your resort, and guests book them with their room.

  • Operator portal
  • Hotel approval
OperatorsPartners selling through your hotel
Dive centre4 services ยท approved
Live
Transfer company3 services ยท approved
Live
Spa partner6 services ยท 1 awaiting approval
Review
Before and after

Resort booking, before and after.

Room-only booking

  • Guests book the room and arrange everything else elsewhere
  • Activities are sold at the front desk after arrival
  • Families book rooms one at a time
  • Wedding and group enquiries go back and forth by email
  • International guests guess prices
  • Upsells depend on who is at the desk

With goDirects

  • Meals, transfers and experiences in one cart
  • Partner experiences sold at booking and before arrival
  • Multi-room booking in one reservation
  • Group quotes and event packages online
  • Prices in the guest's currency
  • Pre-arrival offers sent automatically

Meal plans and all-inclusive

Breakfast, half board, full board and all-inclusive can be set per room and rate plan, with child prices. The total is calculated on the server and shown before the guest pays.

Partner experiences without the paperwork

Dive centres, tour companies and spa partners list their activities in the operator portal. You approve what appears, and guests add them to the same cart as the room.

Transfers and arrivals

Airport, boat and inter-city transfers are sold as add-ons, per booking or per person, so the guest arrives with everything arranged.

Celebrations, weddings and groups

Honeymoon and anniversary packages are rate plans. Weddings and larger groups use events and MICE tools and group quotes, with room blocks and deposits.

Selling after the booking

Booking emails and the guest dashboard keep offering extras before arrival, which is often when guests decide how they will spend their days.

FAQ

Questions about Resorts

Can resorts sell activities with rooms?

Yes. Your own extras and partner operators' experiences are sold in the same cart.

Can guests add experiences after booking?

Yes, through pre-arrival upsell.

Can resorts sell weddings and celebrations?

Yes, with celebration packages in Events & MICE.

Can resorts offer pay at property?

Yes, on the rate plans you choose.

Can partner operators sell through my resort?

Yes. Operators list their experiences; you approve what appears.

Can resorts run multi-room family bookings?

Yes. Guests can combine different room types in one booking.

Can I sell all-inclusive?

Yes. Meal plans include all-inclusive alongside breakfast, half board and full board.

Can international guests see prices in their own currency?

Yes. Guests see converted prices for reference and are charged in your resort's currency.

What does it cost a resort?

There is no monthly fee and no setup fee. You pay only on confirmed, paid bookings.

See goDirects on your own hotel.

A 30-minute walkthrough with your rooms, rates and policies.

Book a demo